AWS API Changes

2019/11/14 - Amazon Connect Service - 3 new 2 updated api methods

Changes This release enhances the existing user management APIs and adds 3 new APIs - TagResource, UntagResource, and ListTagsForResource to support tagging Amazon Connect users, which facilitates more granular access controls for Amazon Connect users within an Amazon Connect instance. You can learn more about the new APIs here: https://docs.aws.amazon.com/connect/latest/APIReference/Welcome.html.

UntagResource (new)

Link ¶

Removes the specified tags from the specified resource.

See also: AWS API Documentation

Request Syntax

client.untag_resource(
    resourceArn='string',
    tagKeys=[
        'string',
    ]
)

type resourceArn

string

param resourceArn

[REQUIRED]

The Amazon Resource Name (ARN) of the resource.

type tagKeys

list

param tagKeys

[REQUIRED]

The tag keys.

(string) --

returns

None

ListTagsForResource (new)

Link ¶

Lists the tags for the specified resource.

See also: AWS API Documentation

Request Syntax

client.list_tags_for_resource(
    resourceArn='string'
)

type resourceArn

string

param resourceArn

[REQUIRED]

The Amazon Resource Name (ARN) of the resource.

rtype

dict

returns

Response Syntax

{
    'tags': {
        'string': 'string'
    }
}

Response Structure

(dict) --
- tags (dict) --
  
  Information about the tags.
  - (string) --
    - (string) --

TagResource (new)

Link ¶

Adds the specified tags to the specified resource.

The supported resource type is users.

See also: AWS API Documentation

Request Syntax

client.tag_resource(
    resourceArn='string',
    tags={
        'string': 'string'
    }
)

type resourceArn

string

param resourceArn

[REQUIRED]

The Amazon Resource Name (ARN) of the resource.

type tags

dict

param tags

[REQUIRED]

One or more tags. For example, { "tags": {"key1":"value1", "key2":"value2"} }.

(string) --
- (string) --

returns

None

CreateUser (updated)

Link ¶
Changes (request)

{'Tags': {'string': 'string'}}

Creates a user account for the specified Amazon Connect instance.

See also: AWS API Documentation

Request Syntax

client.create_user(
    Username='string',
    Password='string',
    IdentityInfo={
        'FirstName': 'string',
        'LastName': 'string',
        'Email': 'string'
    },
    PhoneConfig={
        'PhoneType': 'SOFT_PHONE'|'DESK_PHONE',
        'AutoAccept': True|False,
        'AfterContactWorkTimeLimit': 123,
        'DeskPhoneNumber': 'string'
    },
    DirectoryUserId='string',
    SecurityProfileIds=[
        'string',
    ],
    RoutingProfileId='string',
    HierarchyGroupId='string',
    InstanceId='string',
    Tags={
        'string': 'string'
    }
)

type Username

string

param Username

[REQUIRED]

The user name for the account. For instances not using SAML for identity management, the user name can include up to 20 characters. If you are using SAML for identity management, the user name can include up to 64 characters from [a-zA-Z0-9_-.@]+.

type Password

string

param Password

The password for the user account. A password is required if you are using Amazon Connect for identity management. Otherwise, it is an error to include a password.

type IdentityInfo

dict

param IdentityInfo

The information about the identity of the user.

FirstName (string) --

The first name. This is required if you are using Amazon Connect or SAML for identity management.
LastName (string) --

The last name. This is required if you are using Amazon Connect or SAML for identity management.
Email (string) --

The email address. If you are using SAML for identity management and include this parameter, an error is returned.

type PhoneConfig

dict

param PhoneConfig

[REQUIRED]

The phone settings for the user.

PhoneType (string) -- [REQUIRED]

The phone type.
AutoAccept (boolean) --

The Auto accept setting.
AfterContactWorkTimeLimit (integer) --

The After Call Work (ACW) timeout setting, in seconds.
DeskPhoneNumber (string) --

The phone number for the user's desk phone.

type DirectoryUserId

string

param DirectoryUserId

The identifier of the user account in the directory used for identity management. If Amazon Connect cannot access the directory, you can specify this identifier to authenticate users. If you include the identifier, we assume that Amazon Connect cannot access the directory. Otherwise, the identity information is used to authenticate users from your directory.

This parameter is required if you are using an existing directory for identity management in Amazon Connect when Amazon Connect cannot access your directory to authenticate users. If you are using SAML for identity management and include this parameter, an error is returned.

type SecurityProfileIds

list

param SecurityProfileIds

[REQUIRED]

The identifier of the security profile for the user.

(string) --

type RoutingProfileId

string

param RoutingProfileId

[REQUIRED]

The identifier of the routing profile for the user.

type HierarchyGroupId

string

param HierarchyGroupId

The identifier of the hierarchy group for the user.

type InstanceId

string

param InstanceId

[REQUIRED]

The identifier of the Amazon Connect instance.

type Tags

dict

param Tags

One or more tags.

(string) --
- (string) --

rtype

dict

returns

Response Syntax

{
    'UserId': 'string',
    'UserArn': 'string'
}

Response Structure

(dict) --
- UserId (string) --
  
  The identifier of the user account.
- UserArn (string) --
  
  The Amazon Resource Name (ARN) of the user account.

DescribeUser (updated)

Link ¶
Changes (response)

{'User': {'Tags': {'string': 'string'}}}

Describes the specified user account. You can find the instance ID in the console (it’s the final part of the ARN). The console does not display the user IDs. Instead, list the users and note the IDs provided in the output.

See also: AWS API Documentation

Request Syntax

client.describe_user(
    UserId='string',
    InstanceId='string'
)

type UserId

string

param UserId

[REQUIRED]

The identifier of the user account.

type InstanceId

string

param InstanceId

[REQUIRED]

The identifier of the Amazon Connect instance.

rtype

dict

returns

Response Syntax

{
    'User': {
        'Id': 'string',
        'Arn': 'string',
        'Username': 'string',
        'IdentityInfo': {
            'FirstName': 'string',
            'LastName': 'string',
            'Email': 'string'
        },
        'PhoneConfig': {
            'PhoneType': 'SOFT_PHONE'|'DESK_PHONE',
            'AutoAccept': True|False,
            'AfterContactWorkTimeLimit': 123,
            'DeskPhoneNumber': 'string'
        },
        'DirectoryUserId': 'string',
        'SecurityProfileIds': [
            'string',
        ],
        'RoutingProfileId': 'string',
        'HierarchyGroupId': 'string',
        'Tags': {
            'string': 'string'
        }
    }
}

Response Structure

(dict) --
- User (dict) --
  
  Information about the user account and configuration settings.
  - Id (string) --
    
    The identifier of the user account.
  - Arn (string) --
    
    The Amazon Resource Name (ARN) of the user account.
  - Username (string) --
    
    The user name assigned to the user account.
  - IdentityInfo (dict) --
    
    Information about the user identity.
    - FirstName (string) --
      
      The first name. This is required if you are using Amazon Connect or SAML for identity management.
    - LastName (string) --
      
      The last name. This is required if you are using Amazon Connect or SAML for identity management.
    - Email (string) --
      
      The email address. If you are using SAML for identity management and include this parameter, an error is returned.
  - PhoneConfig (dict) --
    
    Information about the phone configuration for the user.
    - PhoneType (string) --
      
      The phone type.
    - AutoAccept (boolean) --
      
      The Auto accept setting.
    - AfterContactWorkTimeLimit (integer) --
      
      The After Call Work (ACW) timeout setting, in seconds.
    - DeskPhoneNumber (string) --
      
      The phone number for the user's desk phone.
  - DirectoryUserId (string) --
    
    The identifier of the user account in the directory used for identity management.
  - SecurityProfileIds (list) --
    
    The identifiers of the security profiles for the user.
    - (string) --
  - RoutingProfileId (string) --
    
    The identifier of the routing profile for the user.
  - HierarchyGroupId (string) --
    
    The identifier of the hierarchy group for the user.
  - Tags (dict) --
    
    The tags.
    - (string) --
      - (string) --