AWS Systems Manager Incident Manager

2022/10/13 - AWS Systems Manager Incident Manager - 3 updated api methods

Changes  Update RelatedItem enum to support Tasks

ListRelatedItems (updated) Link ¶
Changes (response)
{'relatedItems': {'identifier': {'type': {'TASK'}}}}

List all related items for an incident record.

See also: AWS API Documentation

Request Syntax

client.list_related_items(
    incidentRecordArn='string',
    maxResults=123,
    nextToken='string'
)
type incidentRecordArn

string

param incidentRecordArn

[REQUIRED]

The Amazon Resource Name (ARN) of the incident record containing the listed related items.

type maxResults

integer

param maxResults

The maximum number of related items per page.

type nextToken

string

param nextToken

The pagination token to continue to the next page of results.

rtype

dict

returns

Response Syntax

{
    'nextToken': 'string',
    'relatedItems': [
        {
            'identifier': {
                'type': 'ANALYSIS'|'INCIDENT'|'METRIC'|'PARENT'|'ATTACHMENT'|'OTHER'|'AUTOMATION'|'INVOLVED_RESOURCE'|'TASK',
                'value': {
                    'arn': 'string',
                    'metricDefinition': 'string',
                    'url': 'string'
                }
            },
            'title': 'string'
        },
    ]
}

Response Structure

  • (dict) --

    • nextToken (string) --

      The pagination token to continue to the next page of results.

    • relatedItems (list) --

      Details about each related item.

      • (dict) --

        Resources that responders use to triage and mitigate the incident.

        • identifier (dict) --

          Details about the related item.

          • type (string) --

            The type of related item.

          • value (dict) --

            Details about the related item.

            • arn (string) --

              The Amazon Resource Name (ARN) of the related item, if the related item is an Amazon resource.

            • metricDefinition (string) --

              The metric definition, if the related item is a metric in Amazon CloudWatch.

            • url (string) --

              The URL, if the related item is a non-Amazon Web Services resource.

        • title (string) --

          The title of the related item.

StartIncident (updated) Link ¶
Changes (request)
{'relatedItems': {'identifier': {'type': {'TASK'}}}}

Used to start an incident from CloudWatch alarms, EventBridge events, or manually.

See also: AWS API Documentation

Request Syntax

client.start_incident(
    clientToken='string',
    impact=123,
    relatedItems=[
        {
            'identifier': {
                'type': 'ANALYSIS'|'INCIDENT'|'METRIC'|'PARENT'|'ATTACHMENT'|'OTHER'|'AUTOMATION'|'INVOLVED_RESOURCE'|'TASK',
                'value': {
                    'arn': 'string',
                    'metricDefinition': 'string',
                    'url': 'string'
                }
            },
            'title': 'string'
        },
    ],
    responsePlanArn='string',
    title='string',
    triggerDetails={
        'rawData': 'string',
        'source': 'string',
        'timestamp': datetime(2015, 1, 1),
        'triggerArn': 'string'
    }
)
type clientToken

string

param clientToken

A token ensuring that the operation is called only once with the specified details.

This field is autopopulated if not provided.

type impact

integer

param impact

Defines the impact to the customers. Providing an impact overwrites the impact provided by a response plan.

Possible impacts:

  • 1 - Critical impact, this typically relates to full application failure that impacts many to all customers.

  • 2 - High impact, partial application failure with impact to many customers.

  • 3 - Medium impact, the application is providing reduced service to customers.

  • 4 - Low impact, customer might aren't impacted by the problem yet.

  • 5 - No impact, customers aren't currently impacted but urgent action is needed to avoid impact.

type relatedItems

list

param relatedItems

Add related items to the incident for other responders to use. Related items are AWS resources, external links, or files uploaded to an Amazon S3 bucket.

  • (dict) --

    Resources that responders use to triage and mitigate the incident.

    • identifier (dict) -- [REQUIRED]

      Details about the related item.

      • type (string) -- [REQUIRED]

        The type of related item.

      • value (dict) -- [REQUIRED]

        Details about the related item.

        • arn (string) --

          The Amazon Resource Name (ARN) of the related item, if the related item is an Amazon resource.

        • metricDefinition (string) --

          The metric definition, if the related item is a metric in Amazon CloudWatch.

        • url (string) --

          The URL, if the related item is a non-Amazon Web Services resource.

    • title (string) --

      The title of the related item.

type responsePlanArn

string

param responsePlanArn

[REQUIRED]

The Amazon Resource Name (ARN) of the response plan that pre-defines summary, chat channels, Amazon SNS topics, runbooks, title, and impact of the incident.

type title

string

param title

Provide a title for the incident. Providing a title overwrites the title provided by the response plan.

type triggerDetails

dict

param triggerDetails

Details of what created the incident record in Incident Manager.

  • rawData (string) --

    Raw data passed from either Amazon EventBridge, Amazon CloudWatch, or Incident Manager when an incident is created.

  • source (string) -- [REQUIRED]

    Identifies the service that sourced the event. All events sourced from within Amazon Web Services begin with "aws. " Customer-generated events can have any value here, as long as it doesn't begin with "aws. " We recommend the use of Java package-name style reverse domain-name strings.

  • timestamp (datetime) -- [REQUIRED]

    The time that the incident was detected.

  • triggerArn (string) --

    The Amazon Resource Name (ARN) of the source that detected the incident.

rtype

dict

returns

Response Syntax

{
    'incidentRecordArn': 'string'
}

Response Structure

  • (dict) --

    • incidentRecordArn (string) --

      The ARN of the newly created incident record.

UpdateRelatedItems (updated) Link ¶
Changes (request)
{'relatedItemsUpdate': {'itemToAdd': {'identifier': {'type': {'TASK'}}},
                        'itemToRemove': {'type': {'TASK'}}}}

Add or remove related items from the related items tab of an incident record.

See also: AWS API Documentation

Request Syntax

client.update_related_items(
    clientToken='string',
    incidentRecordArn='string',
    relatedItemsUpdate={
        'itemToAdd': {
            'identifier': {
                'type': 'ANALYSIS'|'INCIDENT'|'METRIC'|'PARENT'|'ATTACHMENT'|'OTHER'|'AUTOMATION'|'INVOLVED_RESOURCE'|'TASK',
                'value': {
                    'arn': 'string',
                    'metricDefinition': 'string',
                    'url': 'string'
                }
            },
            'title': 'string'
        },
        'itemToRemove': {
            'type': 'ANALYSIS'|'INCIDENT'|'METRIC'|'PARENT'|'ATTACHMENT'|'OTHER'|'AUTOMATION'|'INVOLVED_RESOURCE'|'TASK',
            'value': {
                'arn': 'string',
                'metricDefinition': 'string',
                'url': 'string'
            }
        }
    }
)
type clientToken

string

param clientToken

A token ensuring that the operation is called only once with the specified details.

This field is autopopulated if not provided.

type incidentRecordArn

string

param incidentRecordArn

[REQUIRED]

The Amazon Resource Name (ARN) of the incident record containing the related items you are updating.

type relatedItemsUpdate

dict

param relatedItemsUpdate

[REQUIRED]

Details about the item you are adding or deleting.

  • itemToAdd (dict) --

    Details about the related item you're adding.

    • identifier (dict) -- [REQUIRED]

      Details about the related item.

      • type (string) -- [REQUIRED]

        The type of related item.

      • value (dict) -- [REQUIRED]

        Details about the related item.

        • arn (string) --

          The Amazon Resource Name (ARN) of the related item, if the related item is an Amazon resource.

        • metricDefinition (string) --

          The metric definition, if the related item is a metric in Amazon CloudWatch.

        • url (string) --

          The URL, if the related item is a non-Amazon Web Services resource.

    • title (string) --

      The title of the related item.

  • itemToRemove (dict) --

    Details about the related item you're deleting.

    • type (string) -- [REQUIRED]

      The type of related item.

    • value (dict) -- [REQUIRED]

      Details about the related item.

      • arn (string) --

        The Amazon Resource Name (ARN) of the related item, if the related item is an Amazon resource.

      • metricDefinition (string) --

        The metric definition, if the related item is a metric in Amazon CloudWatch.

      • url (string) --

        The URL, if the related item is a non-Amazon Web Services resource.

rtype

dict

returns

Response Syntax

{}

Response Structure

  • (dict) --