2024/01/22 - 1 new 7 updated api methods
Changes This release adds the ability to view audit history on a case and introduces a new parameter, performedBy, for CreateCase and UpdateCase API's.
2023/11/08 - 2 updated api methods
Changes This release adds the ability to add/view comment authors through CreateRelatedItem and SearchRelatedItems API. For more information see https://docs.aws.amazon.com/cases/latest/APIReference/Welcome.html
2023/07/20 - 4 updated api methods
Changes This release adds the ability to assign a case to a queue or user.
2023/05/19 - 3 updated api methods
Changes This release adds the ability to create fields with type Url through the CreateField API. For more information see https://docs.aws.amazon.com/cases/latest/APIReference/Welcome.html
2023/02/24 - 1 new api methods
Changes This release adds the ability to delete domains through the DeleteDomain API. For more information see https://docs.aws.amazon.com/cases/latest/APIReference/Welcome.html
2022/11/09 - 4 updated api methods
Changes This release adds the ability to disable templates through the UpdateTemplate API. Disabling templates prevents customers from creating cases using the template. For more information see https://docs.aws.amazon.com/cases/latest/APIReference/Welcome.html
2022/10/04 - 29 new api methods
Changes This release adds APIs for Amazon Connect Cases. Cases allows your agents to quickly track and manage customer issues that require multiple interactions, follow-up tasks, and teams in your contact center. For more information, see https://docs.aws.amazon.com/cases/latest/APIReference/Welcome.html