Changes Introduce new Supervisor participant role
Changes Amazon Connect Participant Service adds the ability to get a view resource using a view token, which is provided in a participant message, with the release of the DescribeView API.
Changes This release updates Amazon Connect Participant's GetTranscript api to provide transcripts of past chats on a persistent chat session.
Changes Amazon Connect Chat introduces the Message Receipts feature. This feature allows agents and customers to receive message delivered and read receipts after they send a chat message.
Changes This release adds a new boolean attribute - Connect Participant - to the CreateParticipantConnection API, which can be used to mark the participant as connected.
Changes This release adds three new APIs: StartAttachmentUpload, CompleteAttachmentUpload, and GetAttachment. For Amazon Connect Chat, you can use these APIs to share files in chat conversations.
Changes This release adds 5 new APIs: CreateParticipantConnection, DisconnectParticipant, GetTranscript, SendEvent, and SendMessage. For Amazon Connect chat, you can use them to programmatically perform participant actions on the configured Amazon Connect instance. Learn more here: https://docs.aws.amazon.com/connect-participant/latest/APIReference/Welcome.html