2026/05/22 - 1 updated api methods
Changes Added guardrail assessment results to inference spans in the ListSpans API. You can now see which AI Guardrail policies were evaluated, whether content was blocked or masked, and per-policy details for each Bedrock Converse call
2026/05/14 - 1 new api methods
Changes ListModels is an API that returns the available AI models for a Connect Assistant based on its region and AI prompt type.
2026/05/01 - 1 updated api methods
Changes Added reasoning details, statusDescription, and timeToFirstTokenMs fields to the ListSpans response in Amazon Q in Connect to provide visibility into model thinking, error diagnostics, and inference latency metrics.
2026/04/06 - 2 updated api methods
Changes Added optional originRequestId parameter to SendMessageRequest and ListSpans response in Amazon Q in Connect to support request tracing across service boundaries.
2026/02/16 - 2 updated api methods
Changes Update MessageType enum to include missing types.
2026/01/23 - 2 updated api methods
Changes Fixes incorrect types in the UpdateAssistantAIAgent API request, adds MESSAGE to TargetType enum, and other minor changes.
2026/01/15 - 4 updated api methods
Changes Fix inference configuration shapes for the CreateAIPrompt and UpdateAIPrompt APIs, Modify Text Length Limit for SendMessage API
2025/12/01 - 2 new 28 updated api methods
Changes New AIAgent types: Orchestration for ModelContextProtocol tool integration, CaseSummary for Amazon Connect Case summaries, NoteTaker for Agent Assistance notes. Added ListSpans and Retrieve APIs. Enhanced Q in Connect AssistantAssociationType to support Bring Your Own Bedrock Knowledge Bases.
2025/11/21 - 9 updated api methods
Changes This release introduces two new messaging channel subtypes: Push, WhatsApp, under MessageTemplate which is a resource in Amazon Q in Connect.
2025/10/03 - 17 updated api methods
Changes Updated Amazon Q in Connect APIs to support Email Contact Recommendations.
2025/08/22 - 1 updated api methods
Changes Releasing model ID support for UpdateAIPrompt
2025/04/18 - 12 updated api methods
Changes This release adds support for the following capabilities: Chunking generative answer replies from Amazon Q in Connect. Integration support for the use of additional LLM models with Amazon Q in Connect.
2024/12/19 - 6 updated api methods
Changes Amazon Q in Connect enables agents to ask Q for assistance in multiple languages and Q will provide answers and recommended step-by-step guides in those languages. Qs default language is English (United States) and you can switch this by setting the locale configuration on the AI Agent.
2024/12/02 - 11 new 14 updated api methods
Changes This release adds following capabilities: Configuring safeguards via AIGuardrails for Q in Connect inferencing, and APIs to support Q&A self-service use cases
2024/11/18 - 14 new api methods
Changes This release introduces MessageTemplate as a resource in Amazon Q in Connect, along with APIs to create, read, search, update, and delete MessageTemplate resources.
2024/10/07 - 19 new 12 updated api methods
Changes This release adds support for the following capabilities: Configuration of the Gen AI system via AIAgent and AIPrompts. Integration support for Bedrock Knowledge Base.
2023/12/01 - 1 new api methods
Changes This release adds the PutFeedback API and allows providing feedback against the specified assistant for the specified target.
2023/11/28 - 41 new api methods
Changes Amazon Q in Connect, an LLM-enhanced evolution of Amazon Connect Wisdom. This release adds generative AI support to Amazon Q Connect QueryAssistant and GetRecommendations APIs.
2023/11/17 - 10 new 5 updated api methods
Changes This release adds QuickResponse as a new Wisdom resource and Wisdom APIs for import, create, read, search, update and delete QuickResponse resources.
2023/07/25 - 5 updated api methods
Changes This release added two new data types: AssistantIntegrationConfiguration, and SessionIntegrationConfiguration to support Wisdom integration with Amazon Connect Chat
2022/08/15 - 1 new api methods
Changes This release introduces a new API PutFeedback that allows submitting feedback to Wisdom on content relevance.
2022/04/21 - 1 updated api methods
Changes This release updates the GetRecommendations API to include a trigger event list for classifying and grouping recommendations.
2021/09/27 - 31 new api methods
Changes Released Amazon Connect Wisdom, a feature of Amazon Connect, which provides real-time recommendations and search functionality in general availability (GA). For more information, see https://docs.aws.amazon.com/wisdom/latest/APIReference/Welcome.html.