Changes This release introduces DetectProfileObjectType API to auto generate object type mapping.
Changes Amazon Connect Customer Profiles now supports rule-based resolution to match and merge similar profiles into unified profiles, helping companies deliver faster and more personalized customer service by providing access to relevant customer information for agents and automated experiences.
Changes This release introduces event stream related APIs.
Changes This release introduces calculated attribute related APIs.
Changes This release deprecates the PartyType and Gender enum data types from the Profile model and replaces them with new PartyTypeString and GenderString attributes, which accept any string of length up to 255.
Changes This release allows custom strings in PartyType and Gender through 2 new attributes in the CreateProfile and UpdateProfile APIs: PartyTypeString and GenderString.
Changes This release enhances the SearchProfiles API by providing functionality to search for profiles using multiple keys and logical operators.
Changes Added isUnstructured in response for Customer Profiles Integration APIs
Changes This release adds the optional MinAllowedConfidenceScoreForMerging parameter to the CreateDomain, UpdateDomain, and GetAutoMergingPreview APIs in Customer Profiles. This parameter is used as a threshold to influence the profile auto-merging step of the Identity Resolution process.
Changes This release introduces apis CreateIntegrationWorkflow, DeleteWorkflow, ListWorkflows, GetWorkflow and GetWorkflowSteps. These apis are used to manage and view integration workflows.
Changes This release adds an optional parameter, ObjectTypeNames to the PutIntegration API to support multiple object types per integration option. Besides, this release introduces Standard Order Objects which contain data from third party systems and each order object belongs to a specific profile.
Changes This release introduces a new auto-merging feature for profile matching. The auto-merging configurations can be set via CreateDomain API or UpdateDomain API. You can use GetIdentityResolutionJob API and ListIdentityResolutionJobs API to fetch job status.
Changes This release introduces Standard Profile Objects, namely Asset and Case which contain values populated by data from third party systems and belong to a specific profile. This release adds an optional parameter, ObjectFilter to the ListProfileObjects API in order to search for these Standard Objects.
Changes This release introduces GetMatches and MergeProfiles APIs to fetch and merge duplicate profiles
Changes This release adds an optional parameter named FlowDefinition in PutIntegrationRequest.
Changes Removes an incorrectly named service `Profile` that was included in release, v2.801.0
Changes This is the first release of Amazon Connect Customer Profiles, a unified customer profile for your Amazon Connect contact center.